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How online shoppers navigated 2023’s rough economic seas

Online spending reached $5.8 billion for 2023, just 4% below 2022’s level.

Online shoppers hunt for value amid tighter budgets in Q4 2023

Kiwi shoppers spent $1.6 billion online on physical goods in quarter four of 2023 (Q4 2023), up 5% on Q4 2022

Creating a great delivery experience

We explore 5 key areas of a great delivery experience that gives you a competitive advantage.

eCommerce Market Sentiments Report 2023

Our annual look at how online retailers and shoppers saw the last year and what they are prioritising in the year ahead. Along with key insights, it features two case studies and an expert opinion.

eCommerce Spotlight

Our regular and timely update on the latest numbers, trends and insights driving online spending.

Online shoppers hunt for value amid tighter budgets in Q4 2023

Kiwi shoppers spent $1.6 billion online on physical goods in quarter four of 2023 (Q4 2023), up 5% on Q4 2022

How online shoppers navigated 2023’s rough economic seas

Online spending reached $5.8 billion for 2023, just 4% below 2022’s level.

Q3 2023 - Shoppers' resilience shines in turbulent times

Online shopping numbers, trends and insights for the third quarter of 2023, highlighting how online shoppers are adapting their behaviours in response to the tough economic conditions.
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Market Sentiments Report & The Full Download

Our annual deep-dive into all the key online shopping numbers, trends and insights, and what they mean for your business.

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eCommerce Market Sentiments Report 2022

Shopper and retailer research, case studies and expert opinions on the state of online shopping 2022.
Full Download File
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Tools & Resources

A range of interesting and useful tools and resources to help you and your business grow.

Creating a great delivery experience

We explore 5 key areas of a great delivery experience that gives you a competitive advantage.

Top tips for sales events 2023

10 useful tips to attract new shoppers, and grow the value of existing customers, from this year’s sales event days.

Demand for sustainability

Consumers are becoming increasingly environmentally conscious. Promoting your sustainable business practices so consumers pick your business over others.
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