NZ Post Business IQ | eCommerce Report & Shopping Statistics

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The staying power of online shopping

Online shopping holds strong Kiwis spent $1.5b online in Q3 2024. Online held up better than instore, as shoppers compared prices and searched for value in continued tough economic conditions. See all the latest online shopping data and trends.

5 reasons you’ll want a slice of the US market

From New York Pizzas to gigantic McMansions, the United States is the land of supersized everything.

7 ways to stay scam-safe this peak shopping season

New Zealanders talk online, work online and shop online, but are they online savvy?

eCommerce Spotlight

Our regular and timely update on the latest numbers, trends and insights driving online spending.

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Online shopping rises, spending stays steady

Kiwi shoppers spent $1.39 billion online on physical goods in the second quarter of 2024 (Q2 2024), up 1% from the same period last year (Q2 2023)

The search for value continues

Kiwis spent $1.39 billion online on physical goods in the first quarter of 2024 (Q1 2024).

How online shoppers navigated 2023’s rough economic seas

Online spending reached $5.8 billion for 2023, just 4% below 2022’s level.

Shopper profiles 2020

Omicron bucks the trend

Effective online marketing thinking

Digital Boost

Buy Now Pay Later

Lessons from Event Days 2020

Global hotspots

Growth in a recession

Q2 2022 - facing the economic reality

Q1 21 numbers

Online marketplaces

Preparing for the big sales period ahead

Lockdown drives online highs

The rise and rise of online

The start of a new era?

What do the experts think?

Ready for peak 2020?

Kiwis spend big but with caution

Where did the lockdown spend go?

Regional spotlight

2022 eCommerce review

Adapting & learning

September 2020 shopping

Shoppers respond to tough conditions in Q4 2022

How are the sectors tracking through COVID-19?

Online’s big growth challenge

2020’s key trends

Q1 2023 - the economic cut back

COVID-19 drives online and local

Spotlight on Auckland

2021 - The year of opportunity

Q3 2023 - Shoppers' resilience shines in turbulent times

Q1 2022

Volume challenges

December 2020 spending

How online shoppers navigated 2023’s rough economic seas

Delivering experiences that matter

The biggest sales month

Exploring Q4 2020’s highs

The search for value continues

Lessons from COVID-19

2021’s seismic shopping shift

Looking back and forward with Trade Me

Online shoppers hunt for value amid tighter budgets in Q4 2023

Delivering for our customers

The biggest quarter

The BNPL juggernaut continues

Online shopping rises, spending stays steady

Event Day 2020 spotlight

The value of sales events

On our way to a record year 2021?

The staying power of online shopping

November 2020 spend volumes

The economic perspective

10 tips to make the most of Event Days

Market Sentiments Report & The Full Download

Our annual deep-dive into all the key online shopping numbers, trends and insights, and what they mean for your business.

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eCommerce Market Sentiments Report 2023

Our annual look at how online retailers and shoppers saw the last year and what they are prioritising in the year ahead. Along with key insights, it features two case studies and an expert opinion.