What do the experts think?

Prof. Jonathan Elms from Massey University Business School shares his thought on how COVID has changed the online world, why and what retailers can do to capitalise on the new opportunities.

Rob McEwan at Mighty Ape

Mighty Ape: fast, fun and customer first

For Mighty Ape delivery is that moment of truth that defines the entire customer experience. They manage their systems, processes and staffing around getting parcels into the NZ Post network as fast as possible.

Top 10 Tips for Delivery Excellence in Peak and Beyond

A seamless delivery experience has always been a primary concern for our customers.