What do the experts think?

Prof. Jonathan Elms from Massey University Business School shares his thought on how COVID has changed the online world, why and what retailers can do to capitalise on the new opportunities.

woman shopping online

Online retail grows as cautious confidence returns

The first half of 2026 is showing us the early signs of a retail recovery. Online spending in the first half of 2026 was up 12% compared to the same period in 2025.

Online shopping insights to drive growth in uncertain times

In this webinar, NZ Post's Chris Wong and PHD's Ed Sherban explore the latest online shopping trends and discuss the practical decisions businesses are making to drive growth in uncertain times. Watch the recording to hear expert perspectives, real-world examples and actionable ideas you can apply to your business today.