eCommerce Market Sentiments 2025

Published
05 June 2025

Insights to drive your eCommerce growth

Welcome to eCommerce Market Sentiments 2025, our annual deep dive into how online retailers and shoppers saw the last year and what they are expecting in the year ahead.
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In the latest Report

In depth study

"What should I charge for delivery?"

Our first-of-its-kind delivery
pricing study will help you
work out the right delivery
strategies for your business.

In depth study

The rise of overseas shopping

Kiwi shoppers are buying
from all around the world.
Find out what they’re buying,
from where and what’s driving them.

Download the Report

Download our latest report for valuable insights to grow your business

 

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Content topic
Retailer Trends
Business Models
Online Shopping Trends
Sector Trends
Shopper Insights
Delivery Experience
International
Content type
Expert Opinion
Data Analysis
Annual eCommerce Review
How we can help
woman holding packages
Rob McEwan at Mighty Ape

Mighty Ape: fast, fun and customer first

For Mighty Ape delivery is that moment of truth that defines the entire customer experience. They manage their systems, processes and staffing around getting parcels into the NZ Post network as fast as possible.

Top 10 Tips for Delivery Excellence in Peak and Beyond

A seamless delivery experience has always been a primary concern for our customers.