eCommerce Market Sentiments 2025

Published
05 June 2025

Insights to drive your eCommerce growth

Welcome to eCommerce Market Sentiments 2025, our annual deep dive into how online retailers and shoppers saw the last year and what they are expecting in the year ahead.
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In the latest Report

In depth study

"What should I charge for delivery?"

Our first-of-its-kind delivery
pricing study will help you
work out the right delivery
strategies for your business.

In depth study

The rise of overseas shopping

Kiwi shoppers are buying
from all around the world.
Find out what they’re buying,
from where and what’s driving them.

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Content topic
Retailer Trends
Business Models
Online Shopping Trends
Sector Trends
Shopper Insights
Delivery Experience
International
Content type
Expert Opinion
Data Analysis
Annual eCommerce Review
How we can help
woman holding packages
Father and son online shopping

Online shopping rises, spending stays steady

Kiwis spent $1.39 billion online in Q2 2024, up 1%, driven by shoppers buying online more often but spending less each time. Can retailers expect more of the same for the rest of 2024 or are better times ahead?
A woman holding courier packages

eCommerce Market Sentiments Report 2023

Our annual look at how online retailers and shoppers saw the last year and what they are prioritising in the year ahead. Along with key insights, it features two case studies and an expert opinion.