Retailer Trends

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead. Along with key insights, it features three in-depth studies – including our new optimising delivery research - to help you grow your online business.

Not Socks see themselves as a service entrusted by customers to express the language of care. See how this philosophy has seen them grow to new heights, despite a tough economy and increased competition.

Learn how Foxtrot Home have grown by bringing their passion, personality, and values to create a highly personalised customer online experience.

Consumers are becoming increasingly environmentally conscious. Promoting your sustainable business practices so consumers pick your business over others.

We explore 5 key areas of a great delivery experience that gives you a competitive advantage.

Shopper and retailer research, case studies and expert opinions on the state of online shopping 2022.

Sustainability is a hot topic, and one that is top of mind for many businesses.

Find out what drove this year’s growth including the sectors, regions and age-groups that saw the biggest rises.

A look at the latest online shopping numbers, trends, and insights for November 2021.