Case Study

Our annual look at how online retailers and shoppers saw the last year and what they are prioritising in the year ahead. Along with key insights, it features two case studies and an expert opinion.

Shopper and retailer research, case studies and expert opinions on the state of online shopping 2022.

Learn how leading sports supplements provider, Sportsfuel have used sales events to drive customer acquisitions and grow existing customers.

For one Tauranga-based business, the 2020 online surge was a reminder that nothing stands still in the world of e-commerce.

Welcome to The Full Download 2021, our annual in-depth review of eCommerce in New Zealand. With the emergence of Covid, 2020 was a watershed year for online shopping.

How NZ Post is moving forward and delivering with the times.

Our largest online marketplace, Trade Me, shares its views on 2020 and what the year ahead could hold.

Tracy Ahern from Au Natural Skinfood talks about how they’ve adapted, and continue to succeed on the global stage, despite COVID-19.

Welcome to our third Full Download, our annual in-depth review of eCommerce in New Zealand. This time round we are focused on the retailer, highlighting the trends and the consumer behaviours that continued to drive their growth across all sectors in 2019.

In our second in-depth analysis into the state of eCommerce in New Zealand, we look at the changes in online shopping and consumer behaviour over 2018.