Looking back and forward with Trade Me

As New Zealand’s largest online marketplace, Trade Me has a big influence on the trends that shape online shopping in New Zealand. They are also impacted by those external impacts – like a global pandemic – that impact all retailers.

David Swift, Trade Me’s Global Sales Manager, tells us how the events of 2020 impacted them and he looks ahead at what 2021 could bring.

Top 10 tips for delivery excellence during Peak and beyond

During Peak, when order volumes increase and customer expectations are at their highest, even small improvements to the delivery experience can have a meaningful impact on customer satisfaction and loyalty.
Retailer printing shipping label

How to show up and stand out with AI this Peak

When customers start their shopping journey with AI, being easy to find can be just as important as having a great offer.