Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead. Along with key insights, it features three in-depth studies – including our new optimising delivery research - to help you grow your online business.
Kiwis spent $1.5 billion online in the first quarter of 2025 (Q1 2025), 7% more than the year before. With a number of positive trends, there is plenty for retailers to be optimistic about, though some uncertain still prevails.
Kiwi shoppers spent over $6.09b online in 2024, 5% more than they spent online in 2023. Online grew despite tough economic conditions which saw overall retail spending down 1.7%.
Online shoppers spent $1.73 billion in Q4 2024, up 9% on Q4 2023. The quarter’s spending peak was not only higher than last year, but held up longer, adding to a strong quarterly performance.
From New York Pizzas to gigantic McMansions, the United States is the land of supersized everything. It’s no wonder their eCommerce market is one of the biggest in the world. For Kiwi businesses, cracking into this massive market may seem daunting.
New Zealanders talk online, work online and shop online, but are they online savvy?
As we approach the end of the year, we’re anticipating online shopping to reach its annual peak. So let’s protect the common Kiwi from scams this season.
Kiwi shoppers spent $1.39 billion online on physical goods in the second quarter of 2024 (Q2 2024), up 1% from the same period last year (Q2 2023). This marginal growth in spending was driven by an 8% increase in the number of online transactions.
Kiwis spent $1.39 billion online on physical goods in the first quarter of 2024 (Q1 2024). Despite the tough economic times, and a lower average spend per transaction, online spending overall was up 2% on Q1 2023. Online’s continued growth this quarter was driven by 19% more online transactions than the same quarter in 2023.