Displaying: 10/15 for Shopper Insights

eCommerce Market Sentiments Report 2024 Download

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead.
Content topic
Business Models
Online Shopping Trends
Shopper Insights
Delivery Experience
Content type
Case Study

The search for value continues

Kiwis spent $1.39 billion online on physical goods in the first quarter of 2024 (Q1 2024). Despite the tough economic times, and a lower average spend per transaction, online spending overall was up 2% on Q1 2023. Online’s continued growth this quarter was driven by 19% more online transactions than the same quarter in 2023.

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Issue 23: Q1 24
Content topic
Online Shopping Trends
Sector Trends
Shopper Insights
Content type
Data Analysis

Online shoppers hunt for value amid tighter budgets in Q4 2023

Kiwi shoppers spent $1.6 billion online on physical goods in quarter four of 2023 (Q4 2023), up 5% on Q4 2022.

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Issue 22: Q4 23
Content topic
Online Shopping Trends
Sales Event Days
Sector Trends
Shopper Insights
Content type
Expert Opinion
Father and son happy online shopping

Demand for sustainability

Consumers are becoming increasingly environmentally conscious. Promoting your sustainable business practices so consumers pick your business over others.
Content topic
Retailer Trends
Shopper Insights
Content type
Expert Opinion
Man hugging a tree

eCommerce Market Sentiments Report 2023

Our annual look at how online retailers and shoppers saw the last year and what they are prioritising in the year ahead. Along with key insights, it features two case studies and an expert opinion.
Content topic
Business Models
Regional Trends
Shopper Insights
Content type
Case Study
Expert Opinion
A woman holding courier packages

eCommerce Market Sentiments Report 2022

Shopper and retailer research, case studies and expert opinions on the state of online shopping 2022.
Content topic
Retailer Trends
Business Models
Shopper Insights
Content type
Case Study
Expert Opinion
Front cover of NZ Post Market sentiment report showing lady in retail store wrapping a parcel

Omicron bucks the trend

The relationship between COVID and online shopping took an unexpected turn in Q1 2022. What happened and why?
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Issue 14: Q1 22
Content topic
Online Shopping Trends
Shopper Insights
Content type
Expert Opinion

The value of sales events

Learn how leading sports supplements provider, Sportsfuel have used sales events to drive customer acquisitions and grow existing customers.
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Issue 13: Q4 21
Content topic
Sales Event Days
Shopper Insights
Content type
Case Study
Video
Sportsfuel owners in store

Online’s big growth challenge

See how big the numbers were this quarter and what drove them. Compare the year-to-date with last year and pre-Covid days.
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Issue 10: Q3 21
Content topic
Online Shopping Trends
Sector Trends
Shopper Insights
Content type
Data Analysis
Girl looking at computer screen

Lessons from Event Days 2020

We look back on 2020’s numbers and trends to help inform how retailers approach the big sales event season we’re expecting this November.
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Issue 09: Sep 21
Content topic
Marketing & Promotion
Sales Event Days
Shopper Insights
Content type
Data Analysis
Woman with 1 hand holding credit card and the other on laptop