Expert Opinion

From New York Pizzas to gigantic McMansions, the United States is the land of supersized everything. It’s no wonder their eCommerce market is one of the biggest in the world. For Kiwi businesses, cracking into this massive market may seem daunting.

New Zealanders talk online, work online and shop online, but are they online savvy? 

As we approach the end of the year, we’re anticipating online shopping to reach its annual peak. So let’s protect the common Kiwi from scams this season. 

NZ Post has been supporting local businesses grow internationally and international businesses grow in New Zealand. Being part of the Universal Postal Union means NZ Post is the trusted delivery partner for business sending parcels to and from New Zealand. 

A great delivery experience can help drive your online success¹,  something that’s top of mind for peak shopping events this year. In this article, we capture what we've learnt from customers about the things that help shape the best delivery experience.

The fourth quarter (October - December) is generally the most important in an online retailer’s calendar, with a significant lift in spending over the previous three quarters. In 2023 nearly 28% of the whole year’s online spending occurred in the last quarter of the year (Q4 2023).

Kiwi shoppers spent $1.6 billion online on physical goods in quarter four of 2023 (Q4 2023), up 5% on Q4 2022.