Parcel visibility

NZ Post understands the importance of visibility and transparency to online shoppers. Renowned neuroscience educator Nathan Wallis joins us in the first of this three-part video series where he shares why online businesses cannot underestimate the importance of visibility in the customer journey.
 

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If you’re looking to improve your customer experience with better visibility and transparency, take our free visibility audit.

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Woman looking down at packaging

Online retail builds momentum ahead of Peak

Retail's recovery gained momentum in Q3 2026, with spending on physical goods increasing 4.6% year-on-year.
woman shopping online

Online retail grows as cautious confidence returns

The first half of 2026 is showing us the early signs of a retail recovery. Online spending in the first half of 2026 was up 12% compared to the same period in 2025.