Parcel visibility

NZ Post understands the importance of visibility and transparency to online shoppers. Renowned neuroscience educator Nathan Wallis joins us in the first of this three-part video series where he shares why online businesses cannot underestimate the importance of visibility in the customer journey.
 

Take our free visibility audit for your business

If you’re looking to improve your customer experience with better visibility and transparency, take our free visibility audit.

Go to visibility audit

Father and son online shopping

Online shopping rises, spending stays steady

Kiwis spent $1.39 billion online in Q2 2024, up 1%, driven by shoppers buying online more often but spending less each time. Can retailers expect more of the same for the rest of 2024 or are better times ahead?
report pages on a table

eCommerce Market Sentiments 2025

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead. Along with key insights, it features three in-depth studies – including our new optimising delivery research - to help you grow your online business.