Parcel visibility

NZ Post understands the importance of visibility and transparency to online shoppers. Renowned neuroscience educator Nathan Wallis joins us in the first of this three-part video series where he shares why online businesses cannot underestimate the importance of visibility in the customer journey.
 

Take our free visibility audit for your business

If you’re looking to improve your customer experience with better visibility and transparency, take our free visibility audit.

Go to visibility audit

Rob McEwan at Mighty Ape

Mighty Ape: fast, fun and customer first

For Mighty Ape delivery is that moment of truth that defines the entire customer experience. They manage their systems, processes and staffing around getting parcels into the NZ Post network as fast as possible.

Top 10 Tips for Delivery Excellence in Peak and Beyond

A seamless delivery experience has always been a primary concern for our customers.