Delivering for our customers

The big sales volumes over the Black Friday - Cyber Monday period meant a busy time for our NZ Post delivery teams. Our Chief Operating Officer, Brendon Main, talks about how we planned, the huge volumes of parcels we handled and what we did to make sure Kiwis had their parcels delivered when they were expecting them. 
 

Rob McEwan at Mighty Ape

Mighty Ape: fast, fun and customer first

For Mighty Ape delivery is that moment of truth that defines the entire customer experience. They manage their systems, processes and staffing around getting parcels into the NZ Post network as fast as possible.

Top 10 Tips for Delivery Excellence in Peak and Beyond

A seamless delivery experience has always been a primary concern for our customers.