Delivering for our customers

The big sales volumes over the Black Friday - Cyber Monday period meant a busy time for our NZ Post delivery teams. Our Chief Operating Officer, Brendon Main, talks about how we planned, the huge volumes of parcels we handled and what we did to make sure Kiwis had their parcels delivered when they were expecting them. 
 

Father and son online shopping

Online shopping rises, spending stays steady

Kiwis spent $1.39 billion online in Q2 2024, up 1%, driven by shoppers buying online more often but spending less each time. Can retailers expect more of the same for the rest of 2024 or are better times ahead?
report pages on a table

eCommerce Market Sentiments 2025

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead. Along with key insights, it features three in-depth studies – including our new optimising delivery research - to help you grow your online business.