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Kiwis embraced this November’s big online sales events – Click Frenzy, Singles’ Day, Black Friday, and Cyber Monday. While on the surface the numbers were impressive, the real story is the impact that tough economic conditions continue to have on how Kiwis spend.

All Q3 2022’s online sales numbers, trends and insights in our latest eCommerce Spotlight.

We explore 5 key areas of a great delivery experience that gives you a competitive advantage.

10 useful tips to attract new shoppers, and grow the value of existing customers, from this year’s sales event days.

Have online shoppers returned to their pre-pandemic instore habits or is the economic situation reducing their ability to spend?

Shopper and retailer research, case studies and expert opinions on the state of online shopping 2022.

The relationship between COVID and online shopping took an unexpected turn in Q1 2022. What happened and why?

Kiwibank’s Chief Economist, Jarrod Kerr, tells us what’s driving our economy and his outlook for the future.

Kiwis spent more than $2.2 billion on online shopping in Q1 2022. What drove their shopping behaviours?

Sustainability is a hot topic, and one that is top of mind for many businesses.