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Regional Trends

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The global opportunity awaits

NZ Post has been supporting local businesses grow internationally and international businesses grow in New Zealand. Being part of the Universal Postal Union means NZ Post is the trusted delivery partner for business sending parcels to and from New Zealand.

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International

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Expert Opinion

The value of care

Not Socks see themselves as a service entrusted by customers to express the language of care. See how this philosophy has seen them grow to new heights, despite a tough economy and increased competition.

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Retailer Trends

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Case Study

Growth through customer intimacy

Learn how Foxtrot Home have grown by bringing their passion, personality, and values to create a highly personalised customer online experience.

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Retailer Trends

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Case Study

Online shopping rises, spending stays steady

Kiwis spent $1.39 billion online in Q2 2024, up 1%, driven by shoppers buying online more often but spending less each time. Can retailers expect more of the same for the rest of 2024 or are better times ahead?

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Issue 24: Q2 24

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Shopper Insights

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Are you ready for Peak Q4 2024?

The fourth quarter (October - December) is generally the most important in an online retailer’s calendar, with a significant lift in spending over the previous three quarters.

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Sales Event Days

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Expert Opinion

eCommerce Market Sentiments Report 2024 Download

Our annual look at how online retailers and shoppers saw the last year and what they are expecting and prioritising in the year ahead.

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Business Models

Shopper Insights

Delivery Experience

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Case Study

The search for value continues

Kiwis spent $1.39 billion online on physical goods in the first quarter of 2024 (Q1 2024). Despite the tough economic times, and a lower average spend per transaction, online spending overall was up 2% on Q1 2023. Online’s continued growth this quarter was driven by 19% more online transactions than the same quarter in 2023.

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Issue 23: Q1 24

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Shopper Insights

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Online shoppers hunt for value amid tighter budgets in Q4 2023

Kiwi shoppers spent $1.6 billion online on physical goods in quarter four of 2023 (Q4 2023), up 5% on Q4 2022.

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Issue 22: Q4 23

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How online shoppers navigated 2023’s rough economic seas

Online spending reached $5.8 billion for 2023, just 4% below 2022’s level. Given how tough the economic conditions were in 2023, the extent shoppers tightened their belts, and the fact that 2022 had an exceptionally strong first quarter due to COVID restrictions, this should be considered a strong result.

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Issue 22: Q4 23

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Regional Trends

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