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2021 - The year of opportunity

NZ Post’s Chris Wong tells us about the top 5 trends shaping eCommerce in 2021.
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2020’s key trends

Lockdowns drove many new shoppers online in 2020. Who were they? What did they buy? What were the key trends?

Shopper profiles 2020

What regions and demographics are spending the most? What are they buying?
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November 2020 spend volumes

How big were the numbers? Was November bigger than what we saw in level 4 lockdown?
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Event Day 2020 spotlight

Looking at each of the three event days, we highlight the key numbers and trends for each.
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Delivering for our customers

See how NZ Post got ready for November sales and how we managed the big volumes.
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Product innovation

Want to send your products to overseas markets? Tune in to find out how.
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September 2020 shopping

What drove September numbers? Local or international? Which sectors? Which regions?
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Regional spotlight

Northland and Taranaki are both showing 40% plus growth in online shopping. How come? And what’s happening in the South Island?

Ready for peak 2020?

Online sales through Black Friday, Cyber Monday, Singles Week, leading into Christmas, usually see a big spike. What can we expect this year?