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The biggest sales month

A look at the latest online shopping numbers, trends, and insights for November 2021.

Volume challenges

This special update looks at the online shopping numbers, trends and insights during this period of unprecedented growth.

Spotlight on Auckland

We dive deep into Auckland’s online shopping patterns for the quarter, seeing who’s spending, how often, how much and where it’s going.

Online’s big growth challenge

See how big the numbers were this quarter and what drove them. Compare the year-to-date with last year and pre-Covid days.

Lessons from Event Days 2020

We look back on 2020’s numbers and trends to help inform how retailers approach the big sales event season we’re expecting this November.

On our way to a record year 2021?

Is the Kiwi love affair with online shopping still growing? See how Q2 numbers look compared to 2020 and 2019.

The BNPL juggernaut continues

See what’s driving exponential growth and whether BNPL is delivering the benefits it promises for retailers.

Delivering experiences that matter

We look at the key moments retailers need to focus on for a great delivery experience.

The Full Download 2021

Welcome to The Full Download 2021, our annual in-depth review of eCommerce in New Zealand. With the emergence of Covid, 2020 was a watershed year for online shopping.

Q1 21 numbers

Has the sales momentum of 2020 continued in 2021? If so, what’s driving it?
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