eCommerce Market Sentiments 2025 Download

Insights to drive your eCommerce growth

Welcome to eCommerce Market Sentiments 2025, our annual deep dive into how online retailers and shoppers saw the last year and what they are expecting in the year ahead.
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In the latest Report

In depth study

"What should I charge for delivery?"

Our first-of-its-kind delivery
pricing study will help you
work out the right delivery
strategies for your business.

In depth study

The rise of overseas shopping

Kiwi shoppers are buying
from all around the world.
Find out what they’re buying,
from where and what’s driving them.

Download now

Download our latest report for valuable insights to grow your business

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eCommerce Market Sentiments 2026

This year’s Market Sentiments report brings shopper and retailer research together into nine integrated insights. Each insight explores what’s changing, why it matters to your business, and what you can do to respond.
Wayne Kennerley

Taking on the grocery giants

The Kennerley Group and NZ Post